Terms of Service

Last updated: September 2, 2026

Welcome to REWIND.

These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, and related features (collectively, the “Services”).

By visiting our website, creating an account, placing an order, purchasing a product, or otherwise using our Services, you agree to these Terms.

If you do not agree with these Terms, please do not use our Services.

 

1. Online Store Terms

By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products or Services for any unlawful or unauthorized purpose.

You must not:

• Violate applicable laws or regulations

• Attempt to interfere with the operation or security of our website

• Transmit viruses, malicious code, or other harmful software

• Use our Services to infringe the rights of others

• Attempt to gain unauthorized access to our systems, accounts, or data

A violation of these Terms may result in suspension or termination of your access to our Services.

 

2. General Conditions

We reserve the right to refuse service where permitted by applicable law.

We may modify, suspend, restrict, or discontinue any part of the Services where reasonably necessary.

We may also limit quantities or cancel transactions in situations involving:

• Suspected fraud

• Payment issues

• Pricing errors

• Inventory errors

• Unauthorized resale

• Abuse of promotions

• Violations of these Terms

If we cancel an order after payment has been collected, any applicable refund will be processed in accordance with our separate Refund Policy.

 

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, colors, variants, and other information displayed on our website are accurate.

However, actual appearance may vary slightly due to:

• Screen or monitor settings

• Lighting conditions

• Manufacturing variations

• Product batches

• Photography

Product images may contain lifestyle settings, graphical elements, or screen content for illustrative purposes.

The product you receive will correspond to the variant and specifications stated on the applicable product page at the time of purchase.

 

4. Product Availability

All products are subject to availability.

Adding an item to your cart does not reserve inventory.

We reserve the right to:

• Limit quantities

• Discontinue products

• Change available variants

• Correct stock errors

• Refuse unusually large or suspicious orders

If a product becomes unavailable after an order has been submitted, we will contact you where appropriate.

 

5. Prices

All prices are displayed in the currency indicated on our website or at checkout.

We reserve the right to change product prices at any time.

The price applicable to your purchase is generally the price displayed when your order is submitted, except in cases of obvious pricing or technical errors.

Promotional pricing may be subject to separate terms, time limits, eligibility requirements, or product restrictions.

 

6. Payments

You agree to provide accurate, complete, and current payment and billing information.

By submitting payment details, you represent that you are authorized to use the selected payment method.

Payments may be processed through third-party payment providers, including providers integrated with Shopify.

We do not directly control the processing systems, security procedures, or availability of independent payment processors.

We reserve the right to reject or cancel transactions where:

• Payment authorization fails

• Fraud is suspected

• Billing information is invalid

• The transaction violates these Terms

7. Taxes

Applicable sales taxes, VAT, or other taxes may be calculated and charged where required by law.

You are responsible for providing accurate billing and location information so that applicable taxes can be calculated correctly.

 

8. Orders

Submitting an order constitutes an offer to purchase the selected product.

Receipt of an automated order confirmation does not necessarily mean that we have accepted the order in every circumstance.

We reserve the right to reject or cancel an order where reasonably necessary, including due to:

• Product unavailability

• Obvious pricing errors

• Payment failure

• Suspected fraud

• Technical errors

• Quantity restrictions

• Violations of these Terms

If we cancel an accepted paid order, we will provide any refund required under our Refund Policy and applicable law.

 

9. Order Changes and Cancellations

If you wish to modify or cancel an order, contact us as soon as possible at:

srecibussines@gmail.com

We cannot guarantee that an order can be changed or cancelled after it has entered processing.

Any applicable cancellation rights or refunds are governed by our separate Refund Policy and applicable consumer law.

 

10. Retro Gaming and Third-Party Intellectual Property

REWIND products may support retro gaming software, emulation functionality, or third-party software depending on the specific product configuration.

Third-party game names, trademarks, logos, characters, publishers, developers, console names, and other intellectual property belong to their respective owners.

Unless expressly stated otherwise, REWIND is not affiliated with, endorsed by, sponsored by, or officially connected with any third-party video game publisher, developer, console manufacturer, or intellectual property owner.

Any references to third-party platforms, systems, or games are provided solely for lawful descriptive, informational, or compatibility purposes.

Customers are responsible for ensuring that their use of:

• ROM files

• BIOS files

• Game backups

• Emulator software

• Modified firmware

• Other third-party content

complies with applicable laws and licensing requirements.

 

11. Software, Firmware and Emulation

Certain products may contain or support:

• Firmware

• Operating systems

• Emulators

• Open-source software

• Third-party applications

• User-added software

Third-party software may be subject to separate license terms.

Compatibility and performance may vary depending on:

• Firmware version

• Software version

• Storage configuration

• Emulator configuration

• User modifications

• Individual game files

We do not guarantee that every third-party software package, game file, emulator, ROM, BIOS file, or modification will function perfectly with every device.

 

12. Customer Modifications

Customers may choose to modify software, firmware, storage, system settings, or other aspects of the product.

Such modifications are undertaken at the customer's own risk.

Unauthorized modifications may affect:

• Device stability

• Performance

• Compatibility

• Stored data

• Support eligibility

• Warranty eligibility

You are responsible for backing up any important data before modifying software or storage.

 

13. Product Use

Products should be used in accordance with:

• Supplied instructions

• Manufacturer guidance

• Safety information

• Applicable laws

You must not intentionally misuse the product or operate it in a manner that creates unreasonable risk of damage or injury.

We are not responsible for damage caused by misuse, unauthorized modification, improper charging, physical abuse, liquid exposure, or other improper use, except where liability cannot legally be excluded.

 

14. Accuracy of Website Information

We make reasonable efforts to ensure that information on our website is accurate and current.

However, our website may occasionally contain:

• Typographical errors

• Incorrect prices

• Outdated information

• Technical inaccuracies

• Product-description errors

We reserve the right to correct errors and update information where necessary.

If a material error affects an order you have already placed, we will take reasonable steps to contact you.

 

15. Promotions and Discount Codes

Promotions, discount codes, and special offers may be subject to additional conditions.

Unless otherwise stated:

• Discount codes have no cash value

• Discounts may not be combinable

• Promotions may apply only to selected products

• Codes may have expiration dates

• Promotional use may be limited per customer or order

We reserve the right to reject promotional abuse, fraudulent use, or attempts to circumvent promotion restrictions.

 

16. Third-Party Services

Our website may use services provided by third parties, including:

• Shopify

• Payment providers

• Analytics providers

• Email platforms

• Review platforms

• Social media services

• Customer-support tools

These third parties operate independently and may have their own terms and privacy policies.

We are not responsible for the independent operation or content of third-party services.

 

17. External Links

Our website may contain links to websites operated by third parties.

We do not control those websites and are not responsible for their:

• Content

• Products

• Services

• Security

• Availability

• Privacy practices

Visiting third-party websites is at your own discretion.

 

18. Intellectual Property

Unless otherwise stated, original content made for REWIND, including:

• REWIND branding

• Logos

• Original graphics

• Website design

• Marketing copy

• Original photography

• Original videos

• Custom illustrations

• Layouts

• Brand assets

is owned by or licensed to REWIND and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, sell, modify, republish, or commercially exploit our original content without prior written permission.

Nothing in these Terms claims ownership of trademarks, software, games, artwork, or other intellectual property belonging to third parties.

 

19. User Content and Reviews

If you submit content to REWIND, including a:

• Review

• Photograph

• Video

• Comment

• Testimonial

you confirm that you have the right to provide that content.

Subject to applicable law and any consent requirements, you grant REWIND a non-exclusive right to display and use the submitted content in connection with our store, products, and marketing.

You may not submit content that:

• Infringes another person's rights

• Is unlawful

• Is fraudulent or misleading

• Violates privacy rights

• Contains malware

• Contains abusive or prohibited material

We reserve the right to moderate or remove submitted content where reasonably necessary.

 

20. Prohibited Uses

You may not use our website or Services to:

• Conduct unlawful activity

• Commit fraud

• Violate intellectual property rights

• Harass or abuse others

• Provide deliberately false information

• Transmit malware

• Gain unauthorized system access

• Circumvent website security

• Interfere with website operation

• Impersonate another person

• Conduct fraudulent transactions

We may suspend or restrict access where these rules are violated.

 

21. Privacy

Our collection and use of personal information is governed by our separate Privacy Policy.

By using the Services, you acknowledge that personal information may be processed as described in that policy.

 

22. Disclaimer of Warranties

Except for warranties expressly provided by us and except where prohibited by applicable law, our website and Services are provided on an “as available” basis.

We do not guarantee that:

• The website will always operate without interruption

• Every website error will immediately be corrected

• Every third-party service will remain available

• Every third-party software file will work with every device

• Every user modification will function correctly

Nothing in these Terms limits warranties, statutory rights, or consumer protections that cannot legally be excluded.

 

23. Limitation of Liability

To the maximum extent permitted by applicable law, REWIND will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or Services.

This may include losses resulting from:

• Service interruptions

• Third-party software

• Unauthorized modifications

• Data loss

• Customer misuse

Nothing in these Terms limits liability where such limitation would be unlawful.

Mandatory consumer rights remain unaffected.

 

24. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold REWIND harmless from claims arising from:

• Your unlawful use of the Services

• Your violation of these Terms

• Your infringement of another person's rights

• Your unauthorized modification or misuse of products

This provision applies only to the extent legally enforceable.

 

25. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

 

26. No Waiver

Our failure to enforce any provision of these Terms does not constitute a permanent waiver of that provision or our right to enforce it later.

 

27. Entire Agreement

These Terms and the other policies displayed on our store constitute the applicable agreement between you and REWIND concerning your use of our Services.

Separate store policies may include our:

• Privacy Policy

• Refund Policy

• Shipping Policy

Each policy governs its respective subject matter.

 

28. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this page together with the updated “Last updated” date.

Where required by law, material changes will apply prospectively.

 

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By using the REWIND website or Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be waived or restricted.